To get your Processor Platform:
  • Determine your merchant Processor Platform by contacting the vendor who provided your credit card processing. 
  • If the name given is not on the list you are likely using a Reseller. It can be hard to get the reseller to divulge the Processor Platform. If that is the case, contact Shift4, and they should be able to assist. 
  • Once you know the exact Processor Platform, enter this name in the Processor field when ordering the 5200 or 5300 payment device.

For example, if you use First Data Merchant Services, the Processor Platform could be FDMS North. You then select "First Data Merchant Services: FDMS North".