SuitePOS was designed from the ground up to offer simplicity, flexibility and speed at the store level and move the power and complexity to the back-office. We unify commerce by deeply integrating to major cloud platforms that power your entire business.
SuitePOS is not just integrated to the Oracle NetSuite and Salesforce platforms, but is built for them. This is important for consistent realiability, automation and speed. Store and terminal configuration is performed centrally and customers and transactions flow seamlessly from the store to the platform where all back-office inventory, finance and analytical functions are performed.
SuitePOS offers myriads of configuration options that can be pushed centrally and out to the terminals at the stores. This means our system can be configured to cater for almost any store topography or retail environment.
Your clerks can ring up sales at a rapid clip using our well arranged user interface which follows Apple design standards
This is a powerful feature that allows your customers to purchase out-of-stock items or items that are showroomed and stocked elsewhere. These products are then fulfilled and shipped later. Your stores no longer have to weave their way through separate system.
IWe offer a great way of increasing sales by introducing financing as a payment option. We have integrated to our finance partner in such a way that customers can be qualified for financing during the checkout process and once accepted, the transactions are funded a few days later.
We provide two bar code scanning methods. The traditonal handheld scanner and the on-device camera, which is ideal for mobile and kiosk environments.
SuitePOS can operate in offline mode. This means if your internet is spotty or goes out, you can still ring up sales and process credit cards.
Drawers can be opened and closed, counted and analysed according to shift.
Process returns seamlessly and be assured the tax calculations are accurate, even across multiple jurisdictions. As an added benefit you can secure your revenue by refunding to gift cards.
Sale, refund and gift receipts can be be printed, emailed or texted.
All retailers run their business differently. Additional modules can be purchased a-la-cart so that you can add functionality as and when you need it.
Inventory visibility, price-embedded bar codes (for deli scales) and lots/serialization are the main features of this module.
If you do not have a gift card program, you may want to consider one since it will increase sales. Your clerks can load, redeem and retrieve the balance of gift cards.
This is ideal for sales events and ongoing promotions. Using our promotion engine you can set up simple whole order discounts based on an optional spend level or more complex mix-and-match scenarios. These can be applied automatically (or manually) when items are selected. This removes all the guesswork and errors by the clerks.
This is an automatic product configurator where you scan the main item and then associated items (free and paid) are displayed as choices. Ideal for retailers that kit or perform quick service, Dynamic Options promotes clerk accuracy and a better customer experience.
The future is customer self-checkout. It saves time and money and your customers will like it. We take our already simple interface and make it even easier for your customer to check out themselves.
Our integration to Avatax means that as the shopping cart is processed, tax is calculated by making a call to Avatax. Once the sale is finalized, the document is posted to Avatax and Avatax handles all your sales tax compliance and auditing. This module is a must for retailers that are multi-state or have complex tax requirements.
Allows you to set up more advanced payment options such as "On Account" whereby sales are made but paid for later or "Financing" where customers can easily get approval for financing for later settlement. "Financing" will be available soon.
There comes a time when it makes sense for retailers to run separate legal entities that are split by location, product or line of business. We have you covered because SuitePOS works with NetSuite One World.
Our partners, Oracle NetSuite and Salesforce, deliver work-class cloud platforms that can run your entire business. These powerful platforms are used to not only power our point-of-sale, but also to power and automate almost any aspect of your business.
Brick and mortar stores and eCommerce go hand in hand. But to offer a seamless and consistent experience across all channels you need on system of record and all orders flowing through the same point of origin. This is known as unified commerce (or omni-channel). All our selected platform partners excel in unifed commerce and their associated platforms will positively impact your customer's experience.
Good customer relations only happen when you are tracking and using up-to-date information about your shopper. This allows you to notify your customers about up and coming products, sales and just about anything that can drive more buying.
Marketing automation is paramount in today's retail environment. Using your customer data you can open up endless channels of communication to your customers and monitor what works and what does not. This allows you to focus on what your customers deem important.
Unified commerce means inventory levels, re-order points and re-stocking are all handled seamlessly no matter where the order originated. Certain retailers require that inventory is handled automatically and in real-time so that your stores can maximize selling capacity.
Short and long-term decisions are based on accurate financial statements. At scale, it becomes impossible to maintain accuracy if you are relying on cobbling together a mass of solution hairballs. Platforms give you the accuracy you need to make sound executive decisions across your organziation or individual regions and stores.
SuitePOS allows you to create your own dropdowns, checkboxes, date or text area fields to better track metrics about your customer for later analysis.
Payments can be split over different cards (or people) or even different types. SuitePOS tracks each payment to a transaction separately.
Specially suited for quick service environments, SuitePOS can accept tips, differentiate take-outs and track ticket requests for later identification.
Sales Rep tracking means that you can identify who needs to be associated with the sale. This is useful for paying commissions and tracking employee performance.
Some orders require special instructions or preparation (eg. engraving). SuitePOS has various note and text area fields at the order and item level to be able to do that.
Our special approval workflow allows you to only enable certain things based on someone else authortizing it. For example, a manager might need to authorize a change of unit price during checkout out or a special discount.
Pricing your products can get complex if you have different customer tiers or different prices at different stores. SuitePOS utilizes the underlaying pricing structures embeded in the host platform so that clerks are always charging customers the right amount.
Quick menu links allow you to jump to other web pages or systems from within SuitePOS. This is useful when you have specialized information that is needed during the check-out process.
Certain states require you to show your items as they are being rung up. SuitePOS can be configured to display the cart on a separate HD screen so that the customer can see things as they are being rung up.
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