“The way we processed sales before was very vintage – we needed something more modern to keep up. Now that we’re in the now, everyday operations are great.”
Amanda Wahl, Operations Manager, Unique Vintage.
Unique Vintage, a retro style clothing company in Burbank, CA has been in business for the past 18 years. The retailer sells original and curated clothing items online and in their brick and mortar Burbank shop, plus they sell clothing wholesale.
At a glance...
Systems Replaced: RetailOps
Problem: Unique Vintage outgrew their old cumbersome system and needed a faster option with additional support. Their old technology was also not mobile, sales associates had to lug heavy laptops around to consult with customers when holding trunk shows or participating in local events.
Modules Implemented: Advanced Inventory, Gift Cards
The SuitePOS Difference: Unique Vintage sales associates can use the POS app to access all the latest inventory, wherever they are selling. It’s less hassle for customers because associates can quickly search and place orders in store from online inventory. They’re also able to provide extra customer service touches like cross-channel promotions and issuing immediate refunds.