When it comes to retail business solutions, we like to encourage self-implementation where we can. Are we crazy?
ERP/CRM failure rates are high. Some say as high as 75%. In our experience, this boils down to:
Now notice; none of these reasons involve the actual implementation!
In fact, ERP implementations rarely go wrong provided all the other reasons are addressed. Because of this, we are firm believers that retail customers, especially with software-as-a-service, can perform most of the implementation tasks so long as it is being managed by a team with deep expertise in best practices and the technology that is used.
To pull this off:
The advantages are clear:
At SuiteRetail, we are flexible enough to separate project management from the implementation and allow you to self-implement your own solutions in a controlled way.
A better approach is to use a single app that has the ability to ring up sales and that also supports important clienteling and endless aisle functions.
A "No Database" POS describes a simple sophisticated POS solution that uses the power of an underlying world-class business platform to store settings, customer data, products and transactions. This eliminates expensive and risky integration efforts.
Both P2PE and E2EE put the POS software itself out of PCI scope and greatly helps a merchant maintain PCI compliance.
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