Nov 2013 - New York, NY – Jonathan Adler, a high-end design and furnishings company, has gone live with SuitePOS for NetSuite at all store locations.
After piloting and using SuitePOS at several new store openings, Jonathan Adler was impressed by the effortless scalability and seamless support for NetSuite and rolled out SuitePOS to all their domestic and international outlets.
SuitePOS for NetSuite is a fixed-lane point-of-sale and service solution that is aimed at Omni-channel specialty retailers such as Jonathan Adler. The key advantage of SuitePOS is that by design, it inherits all the functionality of the underlying ERP. Customers, items and services, multi-channel history, advanced configurations, business logic and virtually any relevant cloud ERP data is accessible directly from SuitePOS.
"With the help of the SuiteRetail team and SuitePOS, our POS is now part of a fully integrated, real-time, multi-channel solution built on NetSuite. We have reliable visibility into all need-to-know data at our POS — this will greatly improve our customer service and will eliminate hundreds of hours of in-store and back-office labor each month over our previous solution.”
—Damen Seminero, CTO – Jonathan Adler
Additionally, Jonathan Adler has joined several other high profile retailers in SuiteRetail's early adopter program for the upcoming SuitePOS for NetSuite iOS Edition for the iPhone, iPod Touch and iPad. This line-busting mobile POS solution will allow showroom staff to accommodate customer needs from any area of the store and will support rapid checkout during busy sales periods and the holiday season.
Read the full case study at: http://www.suiteretail.com/jonathanadler
More information on SuitePOS for NetSuite: http://www.suiteretail.com/spos
Contact us at: http://www.suiteretail.com/contact
About SuiteRetail: SuiteRetail Inc ( http://www.suiteretail.com ) is an independent software service provider that specializes in cloud-based retail solutions and consulting services for ERP products such as NetSuite.
It’s almost impossible to build a successful business that spans over almost a century and a half without staying focused on the customer experience. When it comes to utilizing SuitePOS, the technology has evolved the buyer journey to be much more tailored and unique and has also impacted their brand perception in very positive and “priceless” ways.